JobKeeper FAQs

JobKeeper program information

Please find below answers to the most frequently asked questions we’re receiving about JobKeeper program.


How does JobKeeper payment work?
The JobKeeper payment supports eligible businesses significantly affected by coronavirus (COVID-19) by helping with the costs of their employees’ wages, so more Australians can retain their jobs and continue to earn an income. Eligibility criteria applies to the employer and employee.

I have JobSeeker can I also get JobKeeper?
No. If you are receiving the JobSeeker payment you cannot also receive the JobKeeper payment.
Can I move from JobSeeker to JobKeeper?
Employees who have already applied for JobSeeker can notify Services Australia (formerly Centrelink) to withdraw and shift to the JobKeeper payment if their employer notifies them that they have nominated for JobKeeper and have been successful in claiming it. For more information, please visit:
If JobKeeper is back paid what happens to the JobSeeker payments to date?
You should seek advice from Services Australia

My partner has JobKeeper, can I still apply for it?
How long is the JobKeeper payment program available for?
The program is available from 30 March 2020 to 27 September 2020. 
What is the process for JobKeeper? Who gets the money from the government?
JobKeeper support will be paid to the employer if the employer meets the eligibility criteria and they have paid you $1500 or more per fortnight.
For more information visit

Recruitment Solutions Group Australia (RSGA) Trust

What is RSGA Trust?
Recruitment Solutions Group Australia Trust is your employer and the company that pays you.
Why has it taken so long and when will we know if the business is eligible?
To be eligible for the JobKeeper scheme the business (eg. RSGA Trust) is required to demonstrate a 30% reduction in revenue against a comparable period from last year. We are also required by our Board to engage our auditors to review this revenue reduction and our eligibility. We are not currently eligible, however, we will be constantly reviewing the projection for May and June 2020 to determine if and when RSGA will be eligible to participate in the JobKeeper scheme. We will keep you informed and updated.

JobKeeper Nomination Notice Form

I do not want to apply for JobKeeper. Do I still need to complete the form and state that I do not agree to nominate?
No, you do not need to complete the JobKeeper Nomination Notice Form if this is the case for you.
Do I have to provide any other information to get JobKeeper?
No. You simply need to complete your JobKeeper Nomination Notice Form and return this to us, your employer.

JobKeeper Payments

Will JobKeeper be back paid?
JobKeeper top up payment will be back paid in the month the employer (RSGA) is eligible for the JobKeeper scheme. For example, if RSGA is eligible in May 2020, you will be back paid any JobKeeper top up pay for the month of May.
When do my payments start and how often will I be paid?
Payments will start in the month the employer (RSGA) is eligible for JobKeeper and you will continue to be paid whilst we are eligible for the JobKeeper payment.
If I get my form in late will I still get paid for this month’s payments and if so, when?
If we receive your form (and you meet the eligibility criteria) by the JobKeeper payment month’s due date, and if the employer (RSGA) is eligible, you will be paid JobKeeper for that month. For example, if RSGA is eligible in May 2020, you will be back paid any JobKeeper top up pay for the month of May 2020.
How will I be paid the JobKeeper payments?
If RSGA is eligible, JobKeeper payments will be paid to you regularly.
What happens if I was earning more than $1500 per fortnight before JobKeeper, are my wages going to be reduced?
If you are on JobKeeper your minimum payment will be $1500 per fortnight.
If my usual wage is less than $1500 per fortnight will I still receive the full $1500 per fortnight?
Are JobKeeper payments before or after tax?
The JobKeeper payments are before tax.
I am currently off work due to a workplace injury. Will I miss out on receiving JobKeeper payments because I can’t physically perform my role? Or will I only receive my normal weekly wage?
If you are still in an employment relationship with your employer and still partially working (e.g. reduced hours) then you can be eligible for the JobKeeper Payment, provided your employer has an obligation to pay some component of your salary or wages. However, you will not be eligible for the JobKeeper Payment if:
  • You are not currently working due to incapacity and supported by a worker’s compensation scheme AND/OR
  • You are fully compensated under WorkCover Insurance.



If you have any further questions please complete the form below. Please note we are unable to provide specific information relating to individual circumstances at this time and information will be of a general nature only.