Information Technology Traineeship - Penrith

Location: Sydney   
Classification: Information & Communication Technology ICT Support Technicians

Job Title

Information Technology Traineeship - Penrith

Company Name

Apprenticeship Careers Australia



Work Type



Information & Communication Technology > ICT Support Technicians

Open Date

14 Feb 2020

Closing Date

14 Mar 2020

Required Skills

Role Description

Apprenticeship Careers Australia (ACA) is the leading employer of apprentices and trainees. We help mentor and support the next generation of Information Technology Trainees through employment and vocational education pathways.


“We are all now connected by the Internet, like neurons in a giant brain”


Apprenticeship Careers Australia currently has an awesome opportunity for a motivated Information Technology Trainee to join our team located in Penrith. Our client has a long history in providing “First Class” internet solutions for businesses and residences. Connect now and be supported by a Network of knowledgeable and dedicated staff, while gaining your Certificate IV in Information Technology.


 Are you?

  • A Tech Guru?
  • Customer focused?
  • Interested in operating systems?
  • Fascinated with the internet?
  • Interested in communication methods?
  • A team player?


As a Network Support Technician working towards a Certificate IV in Information Technology Support, you will undertake technical networks, client or product support and help desk activities while completing your studies over a 24 month period.


 The Responsibilities of the Role

  • Determine and confirm client business requirements
  • Create technical documentation
  • Install, configure and secure a small office or home office network
  • Identify and resolve client ICT problems
  • Action change requests
  • Install and manage a server
  • Provide one-to-one instructions
  • Provide first level remote help desk support
  • Support different operating systems
  • Configure a desktop environment
  • Enable customers to get online


Candidate Requirements:

  • Must be an Australian Citizen or Permanent Resident
  • Experience using Linux is preferred but not essential
  • Live locally to Penrith
  • Reliable and honest
  • Eager to learn all aspects of the trade

Recent school leavers and juniors are encouraged to apply!

Please note if you have completed a qualification higher then Cert IV in I.T you will be classed as over qualified for this position and therefore not suitable.


Contact Details

For more information and a chat about this awesome opportunity, call our crew on 1300 765 155 or email

Contact Details

Kirsten Criminale, 1300 765 155,